Click to skip to next event details

Showing 'June 2016: Workplace aggression – prevention and management'.
Show all presentations
 
Workplace
Aggression
CSG July 2016 Presenter: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Workplace aggression – prevention and management

Presentation by: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Presentation package now available (members only)

Workplace aggression, or occupational violence, is an issue today for many organisations that deal with the public.
Tiffany Plummer discussed the problem and strategies to help prevent and manage it at Central Safety Group's meeting on the 14th June, 2016.
She is responsible for programs at St Vincent's to train employees in aggression prevention and management strategies, and investigates critical incidents of aggression.
Tiffany also runs programs to help strengthen the resilience of hospital employees. There is an increasing call for such programs as healthcare workers and other service providers today deal with a decline in civility by the public.
St Vincent’s Hospital has been a pioneer in strategies for dealing with occupational violence for 20 years, and Tiffany’ current role was created in 2010.

The presenter:

In addition to her role as Aggression Coordinator Tiffany is also coordinator of St Vincent's Hospital’s successful Star Program for peer-to-peer support. This program provides employees with trained colleagues to help them deal with stress in the workplace. They are available 24 hours a day to offer one-on-one support to workmates experiencing stressful events, provide information and referrals and facilitate team debriefing sessions e.g. after the death of a patient. Tiffany has been with St Vincent’s Hospital for 27 years, working as an Emergency Care nurse before moving to the OHS department.

 
 

Next Event

 

Modernising &
Simplifying
Safety

CSG July 2026 event - 

Presenter: Scott McMillan, Director of Safety, Melbourne Park


Modernising and simplifying safety

Presented by: Scott McMillan, Director of Safety, Melbourne Park

How: CSG Lunchtime Presentation - via zoom or in person

Date: Tuesday 14 July 2026, noon
Non-Members welcome to attend

Innovation in action – simplifying safety through technology & engagement
New technologies, behavioural studies and changes in the workplace are leading to more efficient and productive ways to manage workplace OHS.
Examples of this, and advice on how to put it into practice, will be discussed at Central Safety Group’s lunchtime event on 14 July by Scott McMillan, Director of Safety at Melbourne Park.
Scott has a track record of modernising and simplifying safety in complex, high-risk environments and he will demonstrate some of the new and evolving technologies that are influencing health and safety practices.
He will show how to improve workforce engagement using practical and technology-focused approaches. This can help safety managers equip employees for both the present and a rapidly changing future.
Scott will also discuss how to streamline and declutter safety systems to improve clarity and frontline uptake.

About the Speaker:

Scott McMillan is the Director of Safety at Melbourne Park and an Honorary Fellow at Deakin University, recognised for his leadership in applying emerging technologies to enhance safety training and performance.
With a trade background as an Electrician and Instrumentation Technician, Scott has built a diverse career across heavy industries and complex operating environments, including remote locations such as Antarctica. His experience spans engineering, operations and safety, bringing a practical, systems-focused perspective to safety management.

Date: Tuesday 14 Julye 2026
Time: 12:00pm to 1:00pm
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne. Our thanks to Helen O'Keefe for providing the venue.
How: Online via Zoom or in person - the link will be sent out on the afternoon of the Monday preceding the event
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 13 July 2026. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 13 July.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 13 July.

Don’t forget to put every second Tuesday from February to December in your Calendar!

 

Relax at Sunshine Motor Inn

Contact Us

© 2026 Central Safety Group Incorporated [Registration Number - A0114239M] - Privacy Statement
Central Safety Group acknowledges the Traditional Owners of the lands on which we meet and work. We pay our respects to all First Nations people, and to their elders past and present.
Website developed & designed by Concatenate Aust Pty Ltd